Ticket Ballot
1. What is a Ticket Ballot?
The ticket ballot is a process for allocating concert tickets to interested parties by random draw. It ensures a fair distribution of tickets where high demand is anticipated. Successful applicants receive the exclusive right to purchase their allocated seats at the regular price within a specified deadline.
2. How does the Ticket Ballot work?
1. Registration Phase:
During the registration phase, interested parties can sign up to take part in the ballot. Registration is only possible via the online shop at heinersdorff-konzerte.de.
2. Allocation Phase:
Seats are allocated to ballot participants automatically and at random via the ticketing system. Those who are allocated a seat will receive a confirmation email including a payment link and a payment deadline. The booking can be completed by following this link and paying within the stated deadline. Tickets will subsequently be delivered by email as well.
If a booking is not paid within the reservation deadline, it will be cancelled automatically. In this case, the seats will be returned to the ballot and reallocated.
3. Completion:
Once the allocation phase has ended, all unsuccessful participants will be notified by email.
3. Terms of Participation:
- The allocation of tickets constitutes a time-limited offer for ballot participants to purchase their assigned seats.
- Once the offer period has expired, the offer lapses and participants no longer have any claim to the seats.
- There is no right of appeal in connection with the ballot. No rights may be derived solely from participation in the ballot.
- Our Terms & Conditions apply to participation in the ticket ballot and the purchase of tickets.